About Us

Would We Accept You as a Client?

WebAngel provides reliable advice, affordable services, and stable systems for businesses who want to make effective use of the internet.

We are somewhat selective with the clients we accept, to ensure that our systems remain efficient and stable.

We are oriented towards meeting the needs of businesses, and also welcome non profit organisations and people who want to have a fast, efficient system for handling their personal email and website needs.

Spammers, Porn Merchants, Dodgy software sellers and other types of internet ratbags are not tolerated on our systems.

Partners.

When you become a client of ours, we take an interest in your business and the things you are trying to achieve on the internet. We see ourselves as your partners in making the internet work effectively for you.

Even if nobody in your business knows anything about the internet, you can rely on us to provide you with the advice you need about all internet related topics. You can learn to manage and maintain your website and email activities yourself, or we can do it for you.

When you need advice, it will be relevant to your individual circumstances. We won't try to sell you a full blown e-commerce system when all you need is a simple, secure sales system that can be set up at very low cost.

You'll discover that we are very responsive to your questions, and that you'll be able to contact us very easily. We'll also keep you informed about technical changes (ie virus and email scanning) and give you the opportunity to give feedback so that we can fine tune our systems to meet your needs.

A few people that care . . . . .

We firmly believe that a few people that care can run rings around thousands that don't.

As a client, you'll be pampered in comparison to the "service" you get elsewhere. We won't make you wait days to receive some meaningless response to your questions. You'll talk to a real person, and receive real answers. Our clients find this quite refreshing

Reliability

The reliability of your website and email is a primary consideration for us. Our systems have been available for over 99.98% of the time during the last 12 months. Here's the proof from independent monitoring service, Alertra.

You'll receive messages to let you know about planned maintenance, and in case of emergencies where our systems are unavailable, we use our off network WebLog to keep clients informed. ( the address is http://webangel.blogs.com )

Just thought I would let you know that I appreciate you sending info about system maintenance etc. I am used to Big Pond, who never tell their clients about scheduled maintenance. - Maria Grist: mariagrist.net/web

 

Protection.

Your website, databases, and email facilities are protected by:
  • Constantly updated, effective Anti Virus and SPAM filtering systems
  • Installation of security and operating system upgrades as needed.
  • Ability for you to make a backup of your site and download it to your computer at any time - with a couple of clicks of your mouse.
  • Daily backups of all your files to a separate disk drive.
    (you'd be amazed how many web hosts store backups on the same drive as your website data. If the drive fails, your backups are gone. Not real clever! )

Guidance:

We are committed to providing our clients with reliable internet services, and supplying the advice that they need to conduct their internet businesses.

Please let me know if you need any more information about us, or our services.

Regards,
Eric Graudins.
B.Bus(Acc.)


We publish a free newsletter about internet issues relating to small businesses.
To receive it, just send a blank email to WebAngel@aweber.com

WebAngel Pty. Ltd. (ABN 50 098 071 124)
GPO Box 370 Hobart, Tasmania Australia 7001.
Phone (03) 6228 6543 email: sales@webangel.com.au

Internet: WebAngel.com.au

Blog: EricGraudins.com

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We take no responsibility for anything you do or don't do with the information that is provided here.
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